Could the guide invent facts about our property?

It is built to answer only from your tour's content. If the knowledge base lacks the answer, the guide says so instead of guessing. We test with difficult questions before launch to confirm this behavior.

Can the guide quote prices or confirm availability?

Only from a source it can verify. Otherwise it declines to confirm and offers to pass the enquiry to your team or CRM. This protects you from promising a rate or date you cannot keep.

Do we have to record the narration ourselves?

No. You can use ElevenLabs voices generated from the text, or upload recordings you already have. We handle the voice set-up, write the per-area scripts and check that each clip plays in the right place.

How do guided routes differ from the free walk?

A route is an ordered path through chosen spaces with its own narration and stops. The capture stays the same, so one scan can serve several audiences, such as charter guests and buyers on a yacht.

What do we need to supply?

Brochures, fact sheets and answers to common guest questions are enough to start. We organize them into the knowledge base, tell you where the gaps are, and help close them before launch.

HomeTechnologyAI Tour Guide

AI Guide Function

AI Tour Guide for Virtual Tours
A guide who knows your space

The tour gets a concierge that answers questions, a voice that narrates each area, and routes for different audiences. It is for hotels, yacht sellers, venues and attractions with more to tell than labels can hold.

Why it matters

Labels cannot answer questions

A standard Matterport tour has pins and notes, and the visitor must find the right one. A 360 photo tour offers even less. Questions go unanswered, and different visitors get the same walk. A charter guest and a buyer want different things from the same yacht. An AI guide answers in context, narrates what the visitor sees and offers a route that suits the person walking through.

Answers from your content

The concierge answers only from the tour's knowledge base, brochures and tags. It does not draw on the open internet.

Knows where you are

It knows which room the visitor is in and can move them to another space on request, when the spaces are defined.

Visitor's language

It replies in the language the visitor selects, so international guests can ask without a translation step.

Honest about limits

It declines to confirm prices or availability it cannot verify, and it can pass enquiries on to a CRM.

AI audio guide

Narration plays per area, using ElevenLabs voices or recordings you upload, so visitors can listen while they look.

Guided routes

Build different routes over the same capture, for example one for charter guests and one for buyers.

Live demo

Meet the guide at the Boat Show

The Thailand International Boat Show 2025 tour is the live demo for the concierge and the audio guide. Ask a question about the show or a yacht and listen to the narration.

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Live tour: Thailand International Boat Show 2025.Technical details on Xperio3D

Done for you

What 360INT takes care of

Xperio3D is developed by 360INT. We capture the space, set the feature up, prepare the content and keep it current, so your team receives a finished experience instead of another tool to learn.

Scan and define spaces

We scan with Matterport Pro3 and define each space, because spatial answers depend on defined spaces.

Knowledge base

We write and structure the content the guide draws on from your brochures, specs and tags.

Voice and routes

We configure voices, record or load narration, and design routes for each audience.

Test and tune the guide

We test questions, edge cases and handovers to your CRM, then update the knowledge base as your offer changes.

Good to know

—An empty knowledge base gives thin answers, so the guide is only as good as the content behind it.
—Spatial answers and moving the visitor work only when the tour's spaces are defined.
—Spoken replies need a voice configuration to be set up first.
—Prices and availability need a verified source, otherwise the guide declines to state them.

How a project runs

From scope to a live ai tour guide

1
Audience and goals
We decide who the guide serves and which questions matter most.
2
Build the knowledge
We gather your material and shape it into content the guide can use.
3
Voice, routes, test
We set up voices and routes, then test with realistic visitor questions.
4
Launch and tune
The guide goes live, and we review its answers and improve the content.

Where it is used