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Hotels, Resorts & MICE

Matterport 3D Virtual Tours
for Hotels, Resorts & MICE

Let guests explore. Help planners decide. Create more opportunities to book.

360INT creates Matterport 3D virtual tours that let guests explore rooms, suites and hotel facilities before they arrive. Event planners can inspect ballrooms and meeting spaces remotely, while optional Xperio3D and HospitalityOS connections bring relevant information, enquiries and supported booking functions into the experience.

Interactive Hotel Demonstration

Explore a Hotel in 3D

The Naka Island, a Luxury Collection Resort & Spa, Phuket

Phuket, Thailand

A premium immersive virtual island experience of a Marriott Luxury Collection resort. Explore private pool villas, beachfront areas, restaurants, the spa and outdoor living concepts — understanding the true scale, privacy and flow before booking.

Spaces Available to Explore
Private pool villasBeachfront areasRestaurantsSpa facilitiesLeisure spacesOutdoor living concepts
The Naka Island, a Luxury Collection Resort & Spa, Phuket — Matterport 3D virtual tour preview
Click to Launch Tour
What We Capture for Hotels

Rooms, Facilities & Event Spaces

Rooms & Suites

Help guests understand room layouts, bathroom arrangements, balcony views and the differences between room categories. Instead of guessing from a single photo, potential guests walk through each representative room type and get a true sense of space, layout and flow before they book.

Hotel Facilities

Present restaurants, spas, lounges, fitness areas and other captured facilities in their full spatial context. Guests explore the atmosphere and scale of each amenity, building confidence in the experience you offer and reducing the gap between expectation and reality.

Meetings, Incentives, Conferences & Events

Enable remote site inspections of ballrooms, meeting rooms and event spaces. Planners measure rooms, review setup configurations and submit enquiries directly from the 3D tour — reducing the need for physical site visits and shortening the event decision cycle.

Connected Booking Experience

From Virtual Tour to Direct Booking with HospitalityOS

A hotel virtual tour can support more than discovery. With Xperio3D and a configured HospitalityOS connection, guests can move from exploring a room category to checking supported availability and taking the next booking step within the experience. Bringing relevant booking options closer to the moment of interest can reduce friction and create more opportunities for direct reservations.

360INT

Capture, production and implementation of the 3D virtual tour.

Matterport

The navigable spatial tour that guests explore.

Xperio3D

The interactive experience layer that adds functionality on top of the tour.

HospitalityOS

Configured availability, reservation and guest-service capabilities connected to the experience.

The Guest Journey
Explore a room category
Select dates
Check availability
Continue to the supported reservation step
Potential Benefits
Capture booking interest while guests explore.
Provide room-category-specific context for each space.
Reduce unnecessary navigation between discovery and booking.
Support room-category selection and relevant upgrade opportunities.
Connect the pre-arrival experience with configured guest communication.
Understanding the Difference
An enquiry

A guest expresses interest and requests more information.

A booking request

A guest asks to reserve a space for specific dates, subject to confirmation.

A confirmed reservation

A booking is secured through a connected system — only available where the integration supports it.

A confirmed booking flow is only described as available where the actual integration supports it. Not every PMS, booking engine or payment provider is connected.

Request a HospitalityOS Demo

Tell us about your property and booking systems — we'll configure a demonstration based on your setup.

Hotel Case Studies

Proven Hotel Projects

The Naka Island, a Luxury Collection Resort & Spa, Phuket — Matterport 3D virtual tour
Marriott International — Luxury Collection

The Naka Island, a Luxury Collection Resort & Spa, Phuket

Challenge

The essence of the resort — privacy, space and atmosphere — is inherently experiential and difficult to communicate through static images or standard booking platforms. Being located on a private island accessible only by boat created friction in the booking journey for high-value villa stays, destination weddings and private events.

Spaces Captured

Private pool villas, beachfront areas, restaurants, leisure spaces, spa facilities and outdoor living concepts.

Functionality Delivered

A premium immersive virtual island experience with custom overlays allowing users to explore every space, understand villa scale and visualize their stay before booking.

How the Hotel Uses It

Serves as a sales tool for luxury travel planning, wedding and event inquiries, and remote sales presentations to international guests.

Enhanced engagement across digital platforms with immersive storytelling and increased confidence in booking premium villas among long-distance travelers.
Client Testimonial
"At The Naka Island, A Luxury Collection Hotel, we were able to increase Events bookings 80% more efficiently with 360INT."
DC
David C.
General Manager, Marriott
The Naka Island case study
Sofitel Krabi Phokeethra Golf & Spa Resort — Matterport 3D virtual tour
Accor — Sofitel Luxury Hotels

Sofitel Krabi Phokeethra Golf & Spa Resort

Challenge

The resort's vastness, architecture and atmosphere are difficult to capture through traditional digital formats. Static images cannot convey spatial depth, and event spaces lose their grandeur without context. Sofitel Krabi faces high competition from other luxury resorts in Thailand, with long decision cycles for international clients who hesitate to commit without physically visiting the property.

Spaces Captured

Pool and outdoor areas, guest rooms and suites, spa and wellness facilities, restaurants, and event and conference venues including ballrooms.

Functionality Delivered

A high-end virtual tour experience with special focus on MICE facilities — ballroom layouts and capacity visualization, outdoor event spaces, and flow between different areas — enabling event planners to understand scale instantly and make faster, more confident decisions.

How the Hotel Uses It

Integrated seamlessly into the resort's website, sales presentations and event proposals, acting as a 24/7 digital sales tool accessible globally.

Stronger digital brand perception, improved lead qualification, and faster decision-making from international clients evaluating the resort for stays and events.
Sofitel Krabi Phokeethra Golf & Spa Resort case study
DoubleTree by Hilton Bangkok Sukhumvit — Matterport 3D virtual tour
Hilton Hotels Corporation

DoubleTree by Hilton Bangkok Sukhumvit

Challenge

As an international brand, DoubleTree needed to maintain consistent quality standards and reliable guest experiences. Digital channels often failed to accurately represent properties, show room type differences and support fast decision-making for corporate event clients.

Spaces Captured

Guest rooms, public areas and meeting spaces.

Functionality Delivered

Interactive 3D hotel tours enabling exploration of rooms, public areas and meeting spaces with clear visualization of layouts, capacities and configurations.

How the Hotel Uses It

Integrated into websites, sales presentations and booking journeys to support both leisure guest communication and MICE sales.

Faster event decision-making for corporate clients and increased booking confidence through clear room and facility visualization.
DoubleTree by Hilton Bangkok Sukhumvit case study
Carpe Diem Beach Club, Phuket — Matterport 3D virtual tour
Carpe Diem Beach Club
Event Venue

Carpe Diem Beach Club, Phuket

Challenge

Phuket's beach club scene includes 30+ venues competing for the same audience. Most clubs relied on static images and short-form video that lacked depth and spatial understanding — making it difficult for event organizers and guests to assess the venue before visiting.

Spaces Captured

Full beach club venue — seating areas, pools, dining zones and beachfront event spaces.

Functionality Delivered

A fully interactive 3D tour integrated across the website, social media, direct communications and Google Maps, letting event organizers and guests explore the venue's layout and atmosphere remotely.

How the Venue Uses It

Created an interactive path from inspiration to decision-making for private events, beachfront gatherings and venue bookings — accessible directly where users search and discover venues.

17,431 Google Street View views within the first 30 days and a unique digital presence in a crowded 30+ venue market.
Carpe Diem Beach Club case study

Results reflect documented project outcomes for each client engagement.

The Process

From Scope to Launch

01

Scope & Preparation

We identify the representative room categories, facilities and event spaces to capture, and plan logistics around your hotel operations.

02

On-Site Capture

Our team conducts Matterport scanning on-site, coordinating with hotel management to minimise guest disruption.

03

Production & Review

Scans are processed, enhanced with custom hotspots and branded overlays, and reviewed with your team.

04

Website Integration

The tour is embedded into your website and configured for desktop, mobile and tablet access.

05

Optional Experience Connections

Where supported, we connect Xperio3D interactive layers and HospitalityOS booking capabilities.

Quotation Factors

Every hotel is different. Your quotation is tailored based on:

Property size and total area to capture.
Number of representative room categories.
Facilities and event spaces included.
Capture logistics and travel requirements.
Hosting scope and duration.
Branding and integration requirements.

Delivery and hosting terms are confirmed against current business information during the quotation process. We do not publish fixed prices — each project is scoped individually.

The Evolution of Virtual Presentation

From Hotel 360 Photography to Connected 3D Booking Experiences

The way hotels and venues present their spaces online has evolved through three stages — each building on the last.

01

360 Photography & Panoramic Tours

Hotel 360 photography and panoramic tours helped potential guests look around rooms and facilities remotely, understanding atmosphere beyond conventional photographs. A virtual hotel walkthrough gave viewers a sense of the property before arrival.

Next Stage
02

Spatial 3D Tours & Digital Twins

3D hotel tours and digital twins added a clearer understanding of room layouts and relationships between captured areas. Depending on the capture method and deliverables, spatial data can support measurements, floor plans and later review — valuable for MICE virtual site inspections and event-space planning.

Next Stage
03

Connected Experiences

Connected experiences combine spatial exploration with event enquiries and supported booking functions through integrations like HospitalityOS. Guests can move from exploring a room category to checking supported availability within the same resort virtual tour.

These formats coexist and serve different needs. Not every panoramic tour contains measured 3D geometry, every Matterport scan includes every export, or every viewer supports the same features. Newer technology does not automatically update captured physical conditions — a tour represents the property at the time of capture.

Xperio3D Licensing

Bring Xperio3D to Your Hotel and Resort Clients

Developed by 360INT and used exclusively for its own client projects for years, Xperio3D became available through professional licensing on 1 September 2026. Matterport and other virtual-tour professionals can now use it to create richer, branded experiences for their hotel and resort clients — with capabilities depending on the source platform and configured integrations.

Relevant Applications
Room information
Branded navigation
Multilingual experiences
Event enquiries
Explore Xperio3D Licensing

Licensing terms and capabilities are confirmed during scoping, based on your source platform and configured integrations.

Proof in practice

Hotel & Resort Projects

All 360INT projects
Eden Beach Khao Lak Resort & Spa — 360INT project
Hotels & Resorts · Khao Lak, Thailand

Eden Beach Khao Lak Resort & Spa

Sofitel Krabi Phokeethra Golf & Spa Resort — 360INT project
Hotels & Resorts · Krabi, Thailand

Sofitel Krabi Phokeethra Golf & Spa Resort

Pullman Hotels & Resorts  — 360INT project
Hospitality · Naithon Beach and Karon Beach, Phuket, Thailand

Pullman Hotels & Resorts

Cape Sienna Resort & Spa Phuket — 360INT project
Luxury Hospitality · Phuket, Thailand

Cape Sienna Resort & Spa Phuket

DoubleTree by Hilton Bangkok Sukhumvit — 360INT project
Hospitality · Sukhumvit, Bangkok, Thailand

DoubleTree by Hilton Bangkok Sukhumvit

Andaman Beach Suites Patong Phuket — 360INT project
Hospitality · Patong, Phuket, Thailand

Andaman Beach Suites Patong Phuket

From the blog

Guides for This Industry

Frequently Asked Questions

A Matterport hotel virtual tour is a fully navigable 3D digital twin of your hotel or resort, captured with professional Matterport cameras. Guests and event planners can walk through rooms, suites, facilities and event spaces remotely on any device, exploring every area as if they were physically present. 360INT enhances each scan with custom hotspots, branded overlays and optional enquiry or booking connections tailored to hotels and resorts.

No. We work with you to identify representative room categories — for example a standard, a deluxe and a suite — rather than scanning every single bedroom. This keeps the project efficient and cost-effective while still giving guests an accurate understanding of each room type. If your property has many distinct room categories, we can expand coverage to capture additional categories as needed.

Yes. We plan capture around your operations to minimise disruption to guests. Our team works with hotel management to schedule scanning during low-occupancy periods, coordinate access to specific rooms and facilities, and follow all property guidelines. Most hotel captures are completed within one to two days on-site depending on the number of spaces involved.

Event planners inspect the ballroom, meeting rooms and breakout spaces remotely, measure them and see how they connect before they shortlist the hotel. The site visit is saved for planners who are already serious. David C., General Manager of The Naka Island, describes the result as "80% more efficient event bookings".

Yes, as an enquiry. A button inside the tour opens your event enquiry or meeting-request form with the space already selected, so the planner sends dates and guest numbers without searching your website. A live event calendar can be connected where your sales or booking system supports it.

Pricing depends on several factors: the size of the property, the number of representative room categories to capture, the facilities and event spaces included, capture logistics and travel, hosting scope, and any branding or integration requirements. We provide a custom quotation after understanding your specific needs. Contact us through the quotation form for a tailored proposal.

With an Xperio3D interactive layer and a configured HospitalityOS connection, guests can move from exploring a room category to checking supported availability and taking the next booking step within the experience. This brings relevant booking options closer to the moment of interest. The specific capabilities depend on which booking engine or PMS is connected — we configure the integration based on your existing systems.

Connectivity depends on your specific booking engine, PMS or payment provider. We evaluate your existing systems during scoping and configure the integration where supported. Not every PMS or booking engine is connected — we are transparent about what is possible with your particular setup and can route enquiries where a direct booking connection is not available.

Matterport panorama content can be published to Google Street View, making it visible on your Google Business Profile and Google Maps listing. This provides local search visibility. The Google Street View experience is a panoramic subset of the full Matterport tour — the complete navigable 3D tour with custom hotspots, measurement tools and integrations lives on your website and the Matterport platform, and offers more functionality than the Google Maps version.

Ready to Showcase Your Hotel?

Tell us about your property and the spaces you want to capture. We'll show you what's possible with a Matterport virtual tour.

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